Recent Commercial Posts

5 Things To Consider When Choosing a Restoration Company

5/16/2022 (Permalink)

Workers from a restoration company SERVPRO is available 24 /7 to respond quickly to your emergency, including Fire damage Restoration. Call us!

5 Things To Think About When Selecting A Restoration Company

After the smoke has cleared and the soot is clean, that doesn’t necessarily mean that your Richland, WA, has received proper fire damage restoration. Lingering smokey odors, hidden mold growth and potential structural issues could still be lurking. Proper cleanup requires a professional fire restoration company. Instead of just guessing if you have picked the right one, there are five key components that are essential to making an informed decision.

1. 24/7 Availability

Fires and other disasters can happen at any time. Unfortunately, that means the unexpected may happen outside of business hours. Knowing that interruption means additional losses, ensure the service provider is always available to get the cleanup process started.

2. Licensed and Insured for Fire Damage Restoration

While a quick search may bring up many companies, not all are created equal. A professional company will gladly tout that is licensed and insured to perform the work.

3. Open Dialogue About Cleanup Processes

After a commercial fire, you deserve to have a complete understanding of how the restoration process will work, especially if it may require closing the doors during the process. The right restoration company will provide a detailed report that includes the assessed damage, and all the steps involved in getting your business back to how it was, including smoke cleanup.

4. Proven Understanding of Insurance Claims

Fire damage alone is a headache. The last thing you need is added pressure from having to juggle the cleanup and claim. An experienced cleanup provider will have a solid understanding of the insurance process. Many also have already built long-lasting relationships with insurers, helping to ensure the claims process goes faster and smoother.

5. A Solid Reputation

As a business owner, you know how important reputation is. The same should apply to any contractor hired to complete a job.

Getting your business back on track after a fire means having the fire damage restoration done by a professional. The five elements are key ways to tell if you have picked the right one.

How To Expedite the Fire Insurance Claims Process

5/6/2022 (Permalink)

insurance claim form. If smoke and flames harm your business, filing a fire claim can get your company back up and running.

How To Quickly Handle Fire Insurance Claims

If a blaze damages your commercial property in Kennewick, WA, you will need to work hard to keep your business running. You will be busy checking inventory, calling your suppliers and updating your customers. You thus do not want to spend all of your time dealing with your insurance company as you make a fire claim. Here are some tips to expedite the claims process.

1. Secure the Premises

A fire can cause additional harm to the property once the blaze is extinguished. If the flames burned a hole in the roof, rainwater could then enter the premises and destroy your equipment. While fire restoration professionals should handle the bulk of the cleanup, you should take basic steps to cover any openings in the property and secure the windows and doors. This will mitigate further damage and reduce the remediation time.

2. Collect Records

The more quickly you provide damages estimates to your insurance provider, the earlier your fire claim will be settled. Gather any records that demonstrate how much each piece of destroyed property was worth. If you have business interruption insurance, you will also need to show proof of your company's income. You will thus need to collect financial statements and tax returns.

3. Take Photos

Ideally, you should keep all destroyed items on the premises until the insurance adjuster has had a chance to survey the fire damage. Sometimes, however, you may have to dispose of certain things in the building. Before you throw out those assets, take photos or videos of them. You can then submit these images online or give them directly to the adjuster.

If smoke and flames harm your business, filing a fire claim can get your company back up and running. The above tips should help you get reimbursed more quickly, allowing you to quickly re-open your business' doors.

3 Damage Mitigation Tips for Commercial Roof Leaks

4/6/2022 (Permalink)

Roofer installing Roofing felt with heating and melting roll of bitumen roll by torch on flame A commercial roof leak can ruin insulation and lead to interior damage within a matter of hours or days.

3 Commercial Roof Leak Damage Mitigation Tips

A commercial roof leak can ruin insulation and lead to interior damage within a matter of hours or days. These mitigation tips are helpful for any leak that occurs at a building in Kennewick, WA, whether roof damage is minor or major.

1. Collect Dripping Water

A leaking roof can introduce gallons of water into a structure. Depending on the size of the breach in the roof and rapidity of flow, this accumulation may take place over time or occur suddenly. Protect the interior of a structure that is experiencing a rapid roof leak by collecting water in one or more containers. Mop buckets or trash cans that have wheels can be easier to maneuver for the purpose of extraction or dumping.

2. Tarp Over Damage

The owner of a property should contact a commercial roofing company and have an expert determine the source of a leak. If it is not possible to repair a roof leak immediately, an area with missing shingles or other damage should be tarped over until repairs take place. In addition to laying out tarp to cover the entirety of the damaged area, it is also necessary to use anchor boards to secure the covering.

3. Schedule Roof Repair

It is a good idea to repair a damaged roof sooner rather than later. Mitigation measures may temporarily serve to reduce some of the urgency, but high winds or another storm may undermine tarps and allow a leak to resume. Once the roof has been repaired, storm damage restoration can get underway in the interior of a structure rather than merely pursuing mitigation to limit the severity of damage.

It is important to act quickly and pursue mitigation as soon as a roof leak becomes apparent. Commercial building managers or owners may want to check for signs of roof damage after severe weather in [City, State].

How Restoration Companies Improve Fire Restoration Efforts

3/7/2022 (Permalink)

A vehicle from a restoration company If your emergency occurs in the middle of the night, you need a company that is there for you. You need a company that has 24/7 services like SERVPRO.

How Restoration Companies Can Enhance Fire Restoration Efforts

In minutes, sparks can fly, quickly consuming most if not all of a commercial building. Fire crews battle the flames, attempting to control the situation and salvage what they can for owners. What happens, though, when the smoke clears and blaze dissipates? Proprietors in Kennewick, WA must face the destruction and hazards, swiftly working to secure and restore the premises. A fire restoration company is pivotal in easing the stress and burden of fire cleanup. The establishment is a customer's one-stop-shop for repair and insurance aid.

1. Around the Clock Response

Like much in life, disasters happen at the worst times, usually when most people are home sleeping. Commercial owners cannot afford to sit and wait for help with a fire rebuild; instead, they require assistance at the moment, even if it's in the middle of the night. Vendors such as SERVPRO understand this need, so they maintain a call line and an emergency crew, capable of working with proprietors at any point in the day and any day of the week.

2. Project Management From Start to Finish

Returning the space to normal isn't simple. It's a complex process that involves numerous parties and efforts. A fire restoration crew has a project manager that coordinates everything. Proprietors won't have to keep up with multiple numbers and companies. Insurers rely on one place to provide information and documentation.

During fire cleanup, this relationship is invaluable. Owners and insurers must expect to take care of all of the following stages:

  • Board up windows, doors and holes
  • Tarp weak areas of the roof
  • Extract moisture left from the fire hose
  • Eliminate smoke odor
  • Assess for mold and mildew
  • Tear out structurally damaged materials
  • Clean the air units
  • Scrub walls and floors
  • Perform content cleaning
  • Replace ruined structures

3. Invaluable Experience

Because so much is looked at with rebuilding services, owners and insurers benefit from collaborating with knowledgeable staff. With IICRC certification to meet national standards, both parties can feel good about sanitizing the property.

Fire restoration is a sophisticated, systematic effort. With the assistance of a professional group, owners are reassured that issues are handled correctly and timely.

What You Should Know About Flood Damage as a Tenant

2/8/2022 (Permalink)

Renters insurance form and dollars on the table. The tenant is responsible for any personal items that were damaged in a flood, but renter’s insurance will cover the cost of replacing those items.

As A Tenant, Here's What You Should Know About Flood Damage

When a storm or flood affects the home you’re renting in Kennewick, WA, it’s easy to feel overwhelmed. However, knowing what renter’s insurance will and will not cover can help to eliminate some of the stress that comes with the restoration process.

1. Landlords Can Help Prepare for Floods

Mitigating the amount of damage that a flood can cause can help to protect your home. Before a storm or flood occurs, the landlord of a property can often take steps to prevent major damage from occurring, such as using tarps on roofs and boarding up windows. Additionally, your landlord can provide you with important information about how to evacuate if it becomes unsafe to stay in your home.

2. Tenants Cover Property Losses

Although it’s helpful to move important items, such as legal documents or items of sentimental value, in waterproof containers before a storm or flood, you may not have much warning before a flood occurs. As a result, valuable items may become damaged. The tenant is responsible for any personal items that were damaged in a flood, but renter’s insurance will cover the cost of replacing those items. It can be helpful to document the damage so your insurance company can give you fair compensation.

3. Landlords Cover Structural Damage

While the tenants’ insurance coverage will cover the cost of personal property damage, the landlord is responsible for fixing any structural damage that occurs as the result of a storm or flood. Structural damage can include damage to your home’s roof, pipes and more. However, if your items become damaged as a result of structural damage, you as the tenant are still responsible for replacing those personal belongings.

As a tenant, it can be useful to know that landlords can help to prepare you and your home for floods and storms; it’s also useful to know what your renter’s insurance will and won’t cover. If your home has been affected by flooding, it may be helpful to contact water damage restoration experts.

Nonstop Flushing: Solving the Flushometer Toilet Enigma

12/1/2021 (Permalink)

 Plumber unclogging a toilet with manual auger To avoid overflow or a possible toilet flood, you should first shut off the water to the affected toilet.

Nonstop Flushing: The Mystery of the Flushometer Toilet

A flushometer is a device found on most commercial toilets. While it works well, it does occasionally get clogged, leading to water continually flowing into a toilet and causing nonstop flushing. When this happens, property owners may grow concerned about toilet overflow or flooding. Thankfully, for manual flushometers, there can be an easy fix to this problem.

1. Shut Off the Water

To avoid overflow or a possible toilet flood, you should first shut off the water to the affected toilet. There should be a flathead screwdriver slot on either the left or right side of your flushometer. Turn the screwdriver to shut off the water supply. On some models, the groove may be hidden under a cover.

2. Remove Flushometer Lid and Flange Cover

Once you have eliminated the worry of toilet overflow by turning off the supply, you can remove the flushometer lid followed by the flange cover. To do this, you will need a wrench. You do not need to remove the top nut, only loosen it. The lid and flange cover should screw off easily. However, be aware that water may spill out when removing the cap.

3. Remove the Gasket and Clean

To stop a toilet from continually flushing, you must resolve the main issue, which is likely a dirty gasket. Once the cover is removed, you will see the gasket, likely with a lot of built-up sediment. Remove the gasket and clean it thoroughly, remembering to clear any debris from the weep hole.

4. Return Elements and Test the Fix

Once everything is clean, replace all the parts and turn the water back on. Hopefully, the cleaning worked, and your toilet stopped flushing. If not, you may want to contact a plumbing specialist in the Richland, WA, area to take a look.

A continually running and flushing toilet can lead to toilet overflow, so it is vital to resolve the issue quickly. Try the steps above to clean the gasket, but if that doesn’t work, then shut off the water supply and call in a professional.

Mold Growth After a Water Leak

7/26/2021 (Permalink)

ceiling damaged by water and mold growth Water damage leads to mold growth.

Misconceptions about mold abound. One is that mold inside a business in West Richland, WA, is an unusual and disastrous problem. In reality, mold is a natural organism that thrives from moisture and is everywhere; therefore, it is only natural that it so commonly grows inside of building structures, especially in basements and crawlspaces. However, mold growth is accelerated after water damage, including water leaks. Though naturally occurring, an overabundance of mold can be damaging to building structure and air quality if left untreated.

Most Common Sources of Water Leaks

Here are some of the most common sources of water leaks that often result in mold buildup and spread in as little as 48–72 hours:

• Corrosion – If you notice any rusting, warping or discoloration of your plumbing pipes, there is a high risk that they are or will be leaking.

• Clogged drain lines – Severely clogged lines can lead to overflowing or burst pipes. Examples include obstructed gutters and air handler drainage.

• Broken seals – Seals exist around all water connectors, such as those attached to appliances. As they age, seals may wear or break. If you notice condensation or water damage anywhere around an appliance, it may be a broken seal.

• Excess water pressure – Though it may make for good showers, pipes can become strained and leak from high water pressure.

• Intruding tree roots – This is one of the most unexpected yet common causes of water leaks. If there are trees close to your business, the roots can restrict and even break the water lines. This can result in excess moisture on your grounds, leading to excess moisture in your basement or crawl space and fueling mold buildup.

• Extreme temperature changes – Pipe expansion and contraction occurs with sudden and severe temperature changes. This can crack the pipes, especially with freezing temperatures.

Keeping these situations in mind will help you notice any problems much more quickly.

What To Do Next

If you notice any sort of water damage from a leak, consider contacting mold prevention and remediation specialists. Because mold spreads quickly, treatment is often more effective if done quickly.

Can Odors After Flooding Be Removed?

7/15/2021 (Permalink)

Restoration technician removing water from carpet Restoration services in Benton City, WA.

The Path To An Odor-Free Building

Have you noticed a strong odor coming from your commercial building in Benton City, WA, after it was affected by flooding caused by a storm? Bad smells can be associated with sewage backup and mold growth. Thankfully, a commercial odor removal team can help you get your property back to its former glory. The path to an odor-free building may be different depending on the cause of the smell.

Sewer Smells

Sewage loss can cause your entire building to smell like the sewer. This strong smell can drive away customers and make it hard for your employees to go to work. Removing this type of strong odor may require a vigorous cleaning process that includes the following steps:

  1. Removing standing water.
  2. Throwing away items touched by the sewage.
  3. Ripping out flooring, fixtures and walls.
  4. Cleaning remaining surfaces.
  5. Replacing any items that had to be discarded.

Your cleanup crew may also use a deodorizing agent to get rid of the unappetizing smell. However, this deodorizer is only helpful after the source of the smell has been cleaned.

Musty Aromas

Flood water can also cause mold to start to grow in your commercial space. This is especially true for floods caused by rain water and sewage backup. The smell of mold growth can only be removed by getting to the source of the problem. You can try to cover up the aroma, but it will likely keep coming back unless you completely remove the growth. A mold remediation crew can find the fungus colony, remove it and fix the moisture problems that allow it to thrive. Once these steps are completed, your commercial space may start to smell normal again.

No one wants to walk into a commercial building to smell the unmistakable odor of mold growth or sewage backup. Removing these smells from your space requires serious cleaning, disinfecting and restoring of the property. If you skip any of the necessary steps, the odor may resurface when the problem returns.

Commercial Flood Damage in Kennewick, WA

4/29/2021 (Permalink)

SERVPRO techs working to remove materials from the walls of a Kennewick, WA business When it comes to your commercial property, we mean business.

A property in Kennewick, WA was flooded and filled with contaminated water from the creek and storm runoff. A small local company tried restoring it however the job was just too big and complex. When the sun rose on the 3rd day without any progress they called in SERVPRO. The SERVPRO Disaster Recovery Team had the 3 feet of water in a 36,000 sq ft building gone just 6 hours after starting the job, contents were removed on day 2 and demo started on day 3. We are faster to any size disaster because we understand that every hour spent cleaning up is an hour of lost revenue and productivity for your business. 

Flooding and water damage events at Tri Cities commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Tri Cities West 

SERVPRO of Tri Cities West/Franklin County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Tri Cities Commercial Property After A Water Damage Event

4/21/2021 (Permalink)

SERVPRO tech removing equipment from a SERVPRO truck in Tri Cities, WA We are commercial cleanup experts.

Flooding and water damage events at Tri Cities commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Tri Cities West 

SERVPRO of Tri Cities West/Franklin County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

5 Reasons To Choose A Fire Damage Mitigation Professional To Do the Whole Job

4/21/2021 (Permalink)

wooden structure of a building, drywall installation on the interior and roofing and lathing on the exterior. Fire restoration in a Port Kelley, WA.

Here Are Five Reasons Why

When your business gets fire damage, hopefully, it’s extremely isolated. However, once smoke has filled a room or spread into multiple rooms, you’re probably going to need professional assistance.
One option is to hire different companies for different jobs. For instance, you could hire a soot damage specialist to remove the smoke residue and a carpet cleaning company to restore your carpets and fabrics. However, most insurance adjusters in  Port Kelley, WA, prefer you to hire a single full-service fire restoration company to handle everything. 

Everything Is Done One Way

Using a one-stop shop to handle all the fire mitigation means consistency throughout the job. They’ll be able to ensure the results aren’t a jumble of different styles or methods.

Greater Flexibility

When one restoration company handles the whole job, they can respond to your specific needs better. Each restoration project is different and choosing a company dedicated to restoring versus replacing when possible will help save your possessions and reduce the cost and time of completion.

Breadth of Knowledge

Fire mitigation can be highly complicated. Instead of hiring individual contractors for each job, hiring a single fire damage restoration expert means they understand the idiosyncrasies of fire and smoke damage.
Plus, the water damage from firefighting efforts can exceed the damage from the flames. Water can cause long-term damage to the building materials and foundation. Black mold colonies frequently form if the excess moisture isn’t removed from a building.

Due Diligence Is Easier

You should check the verified reviews and licenses of contractors before hiring. This is much simpler with a single restoration company than multiple ones. Plus, if you choose a Preferred Vendor, they can work more closely with your insurance to make sure everything is done right.

No Shoddy Subcontractors

Some repair contractors will take your money and hire cheap subcontractors. Choosing a Preferred Vendor means you’re guaranteed satisfaction from both the restoration company and your insurance adjuster.
When you choose a single expert, you’re much more likely to get the job done right and quickly. SERVPRO is Faster to Any Size Disaster.

The PPE Worn During Mold Removal

2/3/2021 (Permalink)

A professional disinfector in overalls processes the walls from mold. Mold removal in Port Kelley, WA

Personal Protective Equipment (PPE) is necessary to protect the workers from a remediation company when removing mold from a business in Port Kelley, WA. There are several pieces of equipment they will wear for any job, and there are several pieces that they will only wear for severe cleanups.

Standard PPE

Several PPE pieces are mandatory to protect workers and prevent the spread of spores during the mold remediation process. This includes:

  • A hard hat
  • Safety goggles
  • Disposable gloves
  • Shoe covers
  • A respirator or face mask

Additional PPE
If a site is larger than 100 square feet, there is excessive mold or a substantial amount of dust will be generated, additional PPE pieces are required to protect workers. These should be worn over the standard PPE. One requirement is a more substantial face mask, with N, R, or P 100 filters. In the most severe cases, workers may also choose to use a charcoal infused filter to prevent odors from lingering in their mask. They should also consider abrasive blasting respirators to prevent certain particles from being inhaled.
Another enhancement that can be made to standard PPE is non-vented safety goggles so that no debris or spores can get around the eyes. If harsh chemicals are being used, workers may also be encouraged to wear longer disposable gloves to reduce their exposure risk further. Aside from these upgrades, workers on more severe mold cases should also wear a disposable Tyvek suit to reduce their chance of coming into contact with spores and chemicals. They may also choose to upgrade their disposable clothing further by looking for suits that cover the head and feet.
Professionals who are removing mold growth must take several precautions to prevent contact with spores, chemicals, and other debris. For small tasks, this includes wearing standard PPE. For larger or more dangerous tasks, this includes standard PPE plus any additional PPE required.

6 Things to Look for When Choosing a Restoration Company

1/18/2021 (Permalink)

SERVPRO building Look for a qualified company, look for SERVPRO!

6 Things to Look for When Choosing a Restoration Company

As a business owner, you need to know how to choose a remediation company after your company sees fire damage. Whether you are dealing with excessive flames and smoke damage or water damage from the extinguishing process, there are several key things to look for when choosing your fire mitigation and restoration company.


1. Location
Companies near your business in Richland, WA can quickly arrive at the scene and assess your situation. Companies that are far away could take longer to get to your location, delaying the restoration process. Therefore, you want to choose a local company.

2. Credentials
Look for a contractor that has the appropriate license and insurance. A licensed company means that they are qualified to perform the work. It also means that the company is free of any unresolved complaints.

3. Availability
Restoration teams need to be at a site quickly. If your building is suddenly unusable because of fire damage, you want to have a company with the availability to take your project immediately.

4. References
Check with past clients for references about the company's professionalism. You can also check the company's social media sites and third-party review sites for insight from past clients.


5. Insurance Policies
A reputable company is willing and able to work with your insurance company. Look for a contractor who negotiates your claim with your insurance. They will be able to discuss the source and the damage from the fire. They should also make sure that your insurance will cover the damage.


6. Industry Standards
The restoration industry has certain standards that contractors must abide by. You can find overviews of these industry standards online. Make sure that the company you choose can meet these standards.
If your business is engulfed in fire damage, you will need to find a remediation company quickly. Look for a qualified company that will work with your insurance adjuster for you. Also, make sure that they can arrive and perform the work quickly.

Only 50% Of Businesses Reopen After A Disaster

12/9/2020 (Permalink)

Large Commercial air mover ducting coming out of a commercial building that has suffered from major water damage SERVPRO Has the Team, Resources and Equipment For Any Size Disaster

Flooding and water damage events at Tri-Cities commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we isolate and restore the damaged area.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help and resources you need.

Have questions about commercial restoration?

Give us a call today! (509)943-9290