Recent General Posts

What Happens If Disaster Strikes During The Most Wonderful Time Of The Year?

12/9/2019 (Permalink)

Here To Help 24 hours a day, 7 days a week, 365 days a year

As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow. Let it snow, let it snow!

While it is generally unlikely for the Tri Cities to get a lot of snow, it does happen and it is important to be prepared if abnormal winter weather strikes your home or business.

Winter weather can bring about more than just slippery roads and a sidewalk to shovel. We see freezing temperatures in the Tri Cities area and with that can come frozen pipes and ice dams, which can create a major disaster at your home, business or other property.

You can follow us on Facebook or our blog for tips and tricks to help keep your property safe from water, fire or mold damage but what happens if disaster strikes during the most wonderful time of the year? That’s easy… Call SERVPRO of Tri Cities West, even if it’s the night before Christmas. SERVPRO is available when you need us 24 hours a day, seven days a week, and 365 days a year. Ready to help when you need us the most.

Tuesday Tip: Carbon Monoxide; A Silent Cold-Weather Killer

1/7/2019 (Permalink)

Carbon monoxide is a gas you cannot see, taste or smell and it comes from common household equipment. According to an average of 430 Americans die each year from unintentional carbon monoxide (CO) poisoning. Often times it is the result of faulty, improperly used or vented consumer products like household appliances, such as gas fireplaces, boilers, central heating systems, water heaters, cookers, and open fires which use gas, oil, coal and wood. These all may be possible sources of CO gas along with engine-powered equipment, such as portable generators. As scary as this is there are precautions you can take to protect yourself, your family, your pets and your employees from these deadly CO fumes. Reduce the chance of CO exposure in your workplace or home by performing regular maintenance on equipment and appliances that can produce CO and install carbon monoxide detectors on every level, consider having all fuel-burning heating equipment and chimneys serviced annually by a professional and only use portable generators in well ventilated areas away from doors, windows or vents to prevent fumes from entering the home or building. 

IICRC Certified Firm

8/15/2017 (Permalink)

SERVPRO of Tri Cities West is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Tri Cities West

SERVPRO of Tri Cities West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Tri Cities, Call SERVPRO

8/15/2017 (Permalink)

We provide immediate service day or night!

SERVPRO of Tri Cities West provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Tri Cities. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 509-943-9290

Residential Services

Whether your Tri Cities home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Tri Cities commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.