Photo Gallery

A SERVPRO employee taking a customer grocery shopping

Now That's Customer Service!

MONDAY MOTIVATION: "When you are kind to others, it not only changes you, it changes the world."- Harold Kushner

The work we do isn't for the insurance companies, agents, or adjusters. Our goal is always to take care of our customer, which can go far beyond the services we offer.

This sweet lady has smoke damage in her home from a fire. While Tonya was on site last week, she had the opportunity to go above and beyond for this woman who was unable to drive her car but needed to go to the grocery store. Tonya drove her to the store, helped her shop and unload her groceries. She was so grateful and it made her day.

Thank you Tonya for your heart of gold and genuine care for others. ??

Wednesday is World Kindness Day! What are you going to do this week to brighten someone's day?

Does Your Work Place Have A plan In Place

Just like you should exit the building BEFORE tweeting about a fire you should also have a plan in place BEFORE the disaster even happens. 

SERVPRO offers a free Emergency Ready Profile that is a plan for your business to get back up and running as fast as possible after a disaster. 

Call us today today set up an appointment!

Stay Safe! Check your Fire Alarms!

According to the NFPA, In 2005–2009, almost two-thirds of home fire deaths resulted from home fires in homes with no smoke alarms or no working smoke alarms. 

No smoke alarms were present in 38% of the home fire deaths. 

In 24% of the home fire deaths, smoke alarms were present but did not sound.

In half of the reported home fires in which the smoke alarms were present but did not operate, batteries were missing or disconnected.

Nuisance alarms were the leading reason for disconnected alarms. Stay Safe! Check your fire alarms! 

See The Signs

There are visible signs of water damage in your home that you can detect. Things like visible mold growth and a musty odors are both signs of moisture leaking in and causing damage. Call SERVPRO today to have a specialist sent out ASAP!

Water vs. Flood Insurance... Know The Difference

Do you know what you're covered for and how much your deductible is?

Water, flood and storm damage are usually covered by different insurance policies, it's important to know which you have before an emergency! Call your insurance to find out how covered you are! 

SERVPRO

Here to help!

Storm Tips

It's good to be aware that during the summer storms become much more common, damaging and deadly! With that in mind, here are some helpful tips for a variety of situations involving storms. Stay safe! Be aware!

Hidden Storm Dangers

If you own a home it is important to be on the lookout for larger trees that could be rotted out or weakened from other storms that could potentially cause damage to your home or other property such as cars or outdoor furniture! Be sure to get them trimmed or removed

SERVPRO Disaster Recovery Team

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Storm And Flood Damage Restoration

SERVPRO of Tri Cities West specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Protect Your Home, Family and Pets

Even though we have some of the best fire fighters there are times when wild fires get out of their control. They suggest doing "Fire Wise" to help prevent your home from burning if wild fire threaten. Read our blog for more information.

Moisture Sensors

The Professionals at SERVPRO have state of the art equipment to make sure your home or property is completely dry and so you won't have mold or issues in the future.

Disasters Happen

When a disaster like this happens just relax and let SERVPRO take care of the mess. We will make sure everything is properly dried out and that you are informed each step of the way.

SERVPRO'S Storm Team

Did you know SERVPRO has multiple storm team that are strategically positioned across the United States? 

With our storm teams, Disaster recovery teams and 1700 locations, We are ready for whatever happens!

When Thunder Roars Go Indoors

Most lightning-related deaths occur when people are having fun outside. If you hear thunder or see lightning, immediately seek shelter in an enclosed building or vehicle. Remember, When Thunder Roars, Go Indoors!

Wild Fires Season Is Here

The wild fire season is here and with the conditions they are predicting a very heavy fire season. For tips on protecting yourself, family, pets and home please read our blog.

Prosser Library

No job is too big for SERVPRO of Tri Cities West! Did you know we can even restore important documents, pictures and books? We have 5 different state of the art document restoration methods.

When you have water damage call the professionals at SERVPRO.

Area Flood in Pendleton

Area Flood in Pendleton

A creek overflowing because of rain and snow melt flooded this assisted living facility. Thankfully everyone was brought to safety and SERVPRO Disaster Team was able to dry it out fast!

SERVPRO... The brand you know and trust!

Patio Fire In Tri Cities

This patio caught on fire in the Tri Cities. Thankfully no one was hurt or injured. SERVPRO of Tri Cities West was called out and made it "Like it never even happened."

Mold and Mildew Cleanup

Moisture control is mold control. Often times mold and mildew grows where there is high moisture content. Make sure you have the proper ventilation. Read more about bathroom mold on our blog

Document Drying Chamber

Did you know SERVPRO can restore damaged photos and important documents?

We have 5 different state of the art technology and methods to restore damaged documents. 

SERVPRO... "Like it never even happened."

No Disaster Is Too Big For SERVPRO

With an abundant amount of resources and a team all over the nation, SERVPRO can always get the job done.

When it comes to the big disasters, we will still make it "Like it never even happened." 

SERVPRO Organizes A Food Drive

SERVPRO Of Tri Cities West love to give back to our local community whether it's organizing a local food drive or throwing candy to the kids at the parade. 

We live here too and we take pride in our Tri Cities community! 

Free Emergency Ready Profile

SERVPRO of Tri Cities West puts together Free Emergency Ready Profiles for anyone who requests it. Your recovery process is always faster with an ERP in place before disaster strikes 

SERVPRO's Way To Give Back

SERVPRO of Tri Cities West loves to put on free events for the local community. This one we had Santa come and the local children loved sitting on his lap and telling him their wish list. They also enjoyed the hot cocoa and warm cookies. 

SERVPRO With Kennewick Fire Department

What a great experience spending the day with the Kennewick Fire Department Station #5! At SERVPRO of Tri Cities West, our techs always go in after the fact to clean up the fires and medical scenes, but SERVPRO was able to go on calls with them and even helped them train by playing the 'damsel in distress' on a building and being rescued with the ladder truck. An amazing and group of men and women! So much strength, dedication and courage! Thank you for all you do!

Emergency Car Kit Giveaway

With all the winter storms, icy roads, and cold temperatures, SERVPRO of Tri Cities West wanted to give back to their community.

Camerin Smith (no relation) of Tri-Cities won the giveaway!!

Congratulations Camerin!!

Annual Rodeo Bowl for JA

TEAM SERVPRO participated in the Junior Achievements Annual Rodeo Bowl. We had so much fun and we are happy to support our local area youth!

To learn more about Junior Achievement click here 

Owners; Dave & Diana Smith

Proud owners Dave & Diana the day of their Ribbon Cutting.

Dave and Diane are strong community leaders with a heart of gold and passion for building a strong and well connected community. 

Stop by and meet them!! 

SERVPRO's new building!

This is our new beautiful building located in the heart of the Tri Cities. We are located at 7500 W. Yellowstone Ave in Kennewick, WA!

Glance of the front office

Here is the newest photo of the front office!

Ribbon Cutting!

Here is a photo of the day we had our Ribbon Cutting. This was a very fun & exciting moment as SERVPRO opened a new building!

House fire in Walla Walla, WA

This was the aftermath of the Living Room area of a home that had a fire near the Living Room/Kitchen. We arrived on scene immediately. There was smoke and soot through out the home. This home was a complete pack out and contents cleaning job.

Our Marketing vehicle

This is our Marketing Vehicle. It is really hard to miss!

Products

SERVPRO has an endless supply of products. Need your home deep cleaned- spic & span? We will be sure to make it look brand new!

Our motto is "Like it never even happened."

Dept Store Fire

SERVPRO of Tri Cities West partnered with SERVPRO large loss Puyallup to take care of a fire at the Pasco Griggs. With our vast resources, no job is too big for us!

Run For Ribbons

Rob (friend), Diana (owner), Lynne (restore coordinator), Dave (owner) & Kelsey (marketing) after the Run For Ribbons down at Howard Amon park in Richland WA. Dave Smith is a two time cancer survivor!

Donna says thank you!

One of our wonderful customers, Donna, brought us chocolates! She had a fire damage in her home. We were quick to respond; which lead to a very happy customer. Thank you Donna for being so patient and kind! In the photo is Lynne, our former Restoration coordinator & Donna.