Photo Gallery

Closet with soot damage inside

Closet Soot Damage

Cleaning Up Fire Damage

Our team at SERVPRO of Franklin County and Tri-Cities arrived to this home after they called about soot and smoke damage. 

All of the rooms in the home were covered in black soot and smoke odor clung to the carpets. Our team of restoration specialists were able to remove the damages and fully restore this room quickly! 

Kitchen restoration after fire damage

Restoring the Kitchen

Fire Damage Cleanup

After a fire disaster in this local home, our team at SERVPRO of Franklin County and Tri-Cities began the removal and cleanup process quickly. Our restoration specialists had to removed damaged insulation and drywall because of soot, smoke odor and water damage from firefighting efforts. 

We worked quickly to get this home restored!

Big fans in a commercial property drying water

Commercial Restoration

We're Here to Help

This commercial building had a water loss and SERVPRO of Tri-Cities was called to help. We used our air movers to dry the area. 

We also used our vacuums to remove any standing water that was hard to dry. 

Water damage

Water Damage Cleanup

Water Damage Restoration

A pipe burst in this Tri-Cities home. Our team at SERVPRO had to remove part of the wall to get to the root of the water damage. Once our team got to the cause, we began restoration. 

Water damage

Flood Water Damage

We Can Help!

When your home is flooded because of massive storm or a sewage malfunction, our team at SERVPRO of Tri-Cities is available 24/7 to assist you. We extracted the water from this home after unexpected flooding.

servpro employee cleaning carpets with equipment

Cleaning Carpets and Upholstery

Protect your investment by calling SERVPRO of Tri Cities West to come clean the carpets and upholstery on your property. We have a number of cleaning options to match any type of upholstery or carpet in order to provide you with the deepest clean possible. Give us a call at (509) 943-9290!

sevpro team in ppe and orange vests

Personal Protective Equipment on Job Sites

PPE isn't to protect workers from disinfectants, but to help protect the space from workers. PPE helps protects workers if there are suspected/known viral pathogens present. Our team suited up to complete a preventative cleaning at a local Benton City, WA commercial building. 

SERVPRO employees scoping a water loss in a commercial building

Carpet Removal After a Water Damage

Carpet pad soaks up water and can ruin the subfloor. Our SERVPRO professionals will inspect the carpet and pad after a water damage to determine if it needs to be removed or replaced. In some cases, the carpet does not have to be removed and can be salvaged using our state-of-the-art equipment. In other cases, our team will remove the carpet and completely dry the subfloor to avoid secondary damages. 

SERVPRO truck and trailer at commercial property

Reopening Your Kennewick Property After A Loss

Reopening your commercial property after a disaster is an expensive and a time-consuming process. Our SERVPRO of Tri Cities West/Franklin County team is here to make sure it is not a frustrating one as well. You can depend on us to get the job done right the first time.

Water on the floor of a gym in Pasco, WA

Water Removal in Pasco, WA

When your Pasco, WA home or business has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. SERVPRO of Tri Cities West has years of experience restoring properties in the area and can respond quickly after you call.

Mud and water in the basement of a Kennewick, WA home

Flood Cleanup in Tri Cities

When you are dealing with storm, flood, and water damage, immediate action is crucial. SERVPRO of Tri Cities West services the Tri Cities area and helps residents and business owners when they have basement flooding issues. We can respond quickly to get your property dry.

The aftermath of a shed fire in the backyard of a Kennewick, WA home

Fire Damage Cleanup

If you experienced a fire in your Kennewick, WA home, you may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. At SERVPRO of Tri Cities, we specialize in fire damage and water damage restoration, so we're able to quickly restore your property back to pre-damage conditions.

SERVPRO truck with equipment strapped to it parked in the parking lot of our Kennewick, WA office.

The Leading Restoration Company in Kennewick, WA

SERVPRO of Tri Cities West prides ourselves in being the leader of the restoration industry in the Tri-cities area.  When it comes to water damage, fire damage, or mold damage, our team can handle any situation and restore your property to preloss conditions. Give us a call 24 hours a day, 7 days a week and we'll be there to restore the damage to your property.

Mold growth that was found on the floor of a Kennewick, WA home after removing the carpet

Mold Removal in Kennewick, WA

At SERVPRO of Tri Cities West, we have been in the restoration industry long enough to know that after a water damage event on your Kennewick property, it takes only 48 hours for mold to start growing on your property. If you are dealing with mold on your property, you want a professional that has the proper training to resolve the mold infestation and that's where we come in.

This is War

Responding during difficult times is what we do, it’s who we are and what we know. Right now, during this most unprecedented moment we share with you, we continue to answer the calls of our neighbors who need us most. As part of the first responder community SERVPRO runs toward the storm; not away from it. This is a war with an invisible enemy. Every building that SERVPRO cleans and an essential business sanitized, is another battle won. Dressed in PPE suits as their uniform and armed with only spray bottle full of disinfectant, they go to battle for the community. 

Our business remains open to you as our employees and services are essential during this coronavirus pandemic. If your home or business is in need of cleaning and sanitizing, or any of our core water and fire services, give us a call at 509-943-9290. We are here and ready to serve.

Smoke and soot damage in a church in Pasco, WA

Did You Know SERVPRO Is An Extreme Cleaning Team?

This church in Pasco, WA had their furnace blow a bunch of diesel smoke and left a greasy film on everything from the carpets to the pews and stained glass windows to the ceiling. They called SERVPRO to come in and make it "Like it never even happened." 

SERVPRO infographic showing how a thermal camera can detect moisture

FREE Thermal Imaging Inspection and scope!

Sometimes moisture is hard to detect with the naked eye or touch but at SERVPRO we use a thermal imaging camera to detect moisture inside the walls, insulation, floors and ceilings without having to cut into the material.
When you experience leaks or floods on your Tri Cities property, it is important to get everything dry as soon as possible to cut down the risk of mold growing inside of the walls or other hidden areas.

Now That's Customer Service!

MONDAY MOTIVATION: "When you are kind to others, it not only changes you, it changes the world."- Harold Kushner

The work we do isn't for the insurance companies, agents, or adjusters. Our goal is always to take care of our customer, which can go far beyond the services we offer.

This sweet lady has smoke damage in her home from a fire. While Tonya was on site last week, she had the opportunity to go above and beyond for this woman who was unable to drive her car but needed to go to the grocery store. Tonya drove her to the store, helped her shop and unload her groceries. She was so grateful and it made her day.

Thank you Tonya for your heart of gold and genuine care for others. ??

Wednesday is World Kindness Day! What are you going to do this week to brighten someone's day?

Does Your Work Place Have A plan In Place

Just like you should exit the building BEFORE tweeting about a fire you should also have a plan in place BEFORE the disaster even happens. 

SERVPRO offers a free Emergency Ready Profile that is a plan for your business to get back up and running as fast as possible after a disaster. 

Call us today today set up an appointment!

Stay Safe! Check your Fire Alarms!

According to the NFPA, In 2005–2009, almost two-thirds of home fire deaths resulted from home fires in homes with no smoke alarms or no working smoke alarms. 

No smoke alarms were present in 38% of the home fire deaths. 

In 24% of the home fire deaths, smoke alarms were present but did not sound.

In half of the reported home fires in which the smoke alarms were present but did not operate, batteries were missing or disconnected.

Nuisance alarms were the leading reason for disconnected alarms. Stay Safe! Check your fire alarms! 

See The Signs

There are visible signs of water damage in your home that you can detect. Things like visible mold growth and a musty odors are both signs of moisture leaking in and causing damage. Call SERVPRO today to have a specialist sent out ASAP!

Water vs. Flood Insurance... Know The Difference

Do you know what you're covered for and how much your deductible is?

Water, flood and storm damage are usually covered by different insurance policies, it's important to know which you have before an emergency! Call your insurance to find out how covered you are! 


Here to help!

Storm damage tips from SERVPRO

Storm Tips

You should be aware that summer time brings out more storms! They are common, damaging and deadly! With that in mind, here are some helpful tips for a variety of situations involving storms. Stay safe and be aware. 

Hidden Storm Dangers

If you own a home it is important to be on the lookout for larger trees that could be rotted out or weakened from other storms that could potentially cause damage to your home or other property such as cars or outdoor furniture! Be sure to get them trimmed or removed

SERVPRO Disaster Recovery Team

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Storm And Flood Damage Restoration

SERVPRO of Tri Cities West specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Protect Your Home, Family and Pets

Even though we have some of the best fire fighters there are times when wild fires get out of their control. They suggest doing "Fire Wise" to help prevent your home from burning if wild fire threaten. Read our blog for more information.

Moisture Sensors

The Professionals at SERVPRO have state of the art equipment to make sure your home or property is completely dry and so you won't have mold or issues in the future.

Disasters Happen

When a disaster like this happens just relax and let SERVPRO take care of the mess. We will make sure everything is properly dried out and that you are informed each step of the way.

SERVPRO'S Storm Team

Did you know SERVPRO has multiple storm team that are strategically positioned across the United States? 

With our storm teams, Disaster recovery teams and 1700 locations, We are ready for whatever happens!

When Thunder Roars Go Indoors

Most lightning-related deaths occur when people are having fun outside. If you hear thunder or see lightning, immediately seek shelter in an enclosed building or vehicle. Remember, When Thunder Roars, Go Indoors!

Wild Fires Season Is Here

The wild fire season is here and with the conditions they are predicting a very heavy fire season. For tips on protecting yourself, family, pets and home please read our blog.

Prosser Library

No job is too big for SERVPRO of Tri Cities West! Did you know we can even restore important documents, pictures and books? We have 5 different state of the art document restoration methods.

When you have water damage call the professionals at SERVPRO.

Area Flood in Pendleton

A creek overflowing because of rain and snow melt flooded this assisted living facility. Thankfully everyone was brought to safety and SERVPRO Disaster Team was able to dry it out fast!

SERVPRO... The brand you know and trust!

Patio Fire In Tri Cities

This patio caught on fire in the Tri Cities. Thankfully no one was hurt or injured. SERVPRO of Tri Cities West was called out and made it "Like it never even happened."

Mold and Mildew Cleanup

Moisture control is mold control. Often times mold and mildew grows where there is high moisture content. Make sure you have the proper ventilation. Read more about bathroom mold on our blog

Document Drying Chamber

Did you know SERVPRO can restore damaged photos and important documents?

We have 5 different state of the art technology and methods to restore damaged documents. 

SERVPRO... "Like it never even happened."

No Disaster Is Too Big For SERVPRO

With an abundant amount of resources and a team all over the nation, SERVPRO can always get the job done.

When it comes to the big disasters, we will still make it "Like it never even happened." 

SERVPRO Organizes A Food Drive

SERVPRO Of Tri Cities West love to give back to our local community whether it's organizing a local food drive or throwing candy to the kids at the parade. 

We live here too and we take pride in our Tri Cities community! 

Free Emergency Ready Profile

SERVPRO of Tri Cities West puts together Free Emergency Ready Profiles for anyone who requests it. Your recovery process is always faster with an ERP in place before disaster strikes 

SERVPRO's Way To Give Back

SERVPRO of Tri Cities West loves to put on free events for the local community. This one we had Santa come and the local children loved sitting on his lap and telling him their wish list. They also enjoyed the hot cocoa and warm cookies. 

SERVPRO With Kennewick Fire Department

What a great experience spending the day with the Kennewick Fire Department Station #5! At SERVPRO of Tri Cities West, our techs always go in after the fact to clean up the fires and medical scenes, but SERVPRO was able to go on calls with them and even helped them train by playing the 'damsel in distress' on a building and being rescued with the ladder truck. An amazing and group of men and women! So much strength, dedication and courage! Thank you for all you do!

Emergency Car Kit Giveaway

With all the winter storms, icy roads, and cold temperatures, SERVPRO of Tri Cities West wanted to give back to their community.

Camerin Smith (no relation) of Tri-Cities won the giveaway!!

Congratulations Camerin!!

Annual Rodeo Bowl for JA

TEAM SERVPRO participated in the Junior Achievements Annual Rodeo Bowl. We had so much fun and we are happy to support our local area youth!

To learn more about Junior Achievement click here 

Owners; Dave & Diana Smith

Proud owners Dave & Diana the day of their Ribbon Cutting.

Dave and Diane are strong community leaders with a heart of gold and passion for building a strong and well connected community. 

Stop by and meet them!! 

SERVPRO's new building!

This is our new beautiful building located in the heart of the Tri Cities. We are located at 7500 W. Yellowstone Ave in Kennewick, WA!

Glance of the front office

Here is the newest photo of the front office!

Ribbon Cutting!

Here is a photo of the day we had our Ribbon Cutting. This was a very fun & exciting moment as SERVPRO opened a new building!

House fire in Walla Walla, WA

This was the aftermath of the Living Room area of a home that had a fire near the Living Room/Kitchen. We arrived on scene immediately. There was smoke and soot through out the home. This home was a complete pack out and contents cleaning job.

Our Marketing vehicle

This is our Marketing Vehicle. It is really hard to miss!


SERVPRO has an endless supply of products. Need your home deep cleaned- spic & span? We will be sure to make it look brand new!

Our motto is "Like it never even happened."

department store fire damage

Department Store Fire Damage

Support Small Businesses

SERVPRO of Tri-Cities responded to fire damage at Pasco Griggs. Our team was quick to restore and repair the business so it could be back up and running. We are here to help. 

run for ribbons

Run For Ribbons

Here for the Community

Our team and some of our friends participated in the Run For Ribbons down at Howard Amon park in Richland. We support our friends, families and neighbors who are cancer survivors. 

customer thank you

Donna said "Thank You!"

Here For the Community

One of our wonderful customers, Donna, brought us chocolates as a sweet thank you. Our team responded to fire damage in her home. SERVPRO was quick and efficient in our restoration process, which always leads to a happy customer.

Thank you Donna for being so patient and kind!