Recent Posts

Cleanup When Wildfire Smoke, Ash and Soot Get Inside Your Home or Work Place

6/24/2019 (Permalink)

Fire Damage Cleanup When Wildfire Smoke, Ash and Soot Get Inside Your Home or Work Place Wildfire Smoke Damage

Smoke , soot and ash can be invisible to the naked eye. Cleaning up smoke, ash and soot isn’t as easy as cleaning up dust. There are healthy and safety issues to consider while cleaning and getting rid of the wildfire smell inside your home.

What To Do To Help Protect Your Home From Wildfire Damage While The Nearby Fire Is Still Raging:

Wildfire smoke and ash can travel many miles. If you're not in immediate danger but smoke is permeating the air keep windows and doors closed, run an air conditioner but keep the fresh-air intake closed, use high efficiency filters to capture fine particles from smoke and the filter clean to prevent outdoor smoke from getting inside, use a portable air cleaner to reduce indoor air pollution, use a vacuum with a heap filter.

How Does Ash Get Inside The House?

Even though you may have closed your doors and windows and turned off any cooling or heating systems, ash can still come into the home in other ways, such as through holes in the ceiling, cornices that are cracked or missing with visible gaps into the roof space, fans and vent points that are not sealed, gaps in ceiling, and through openings around doors and windows.

Health and Safety Issues:

Smoke, soot and ash can be invisible to the naked eye. Cleaning up smoke, ash and soot isn’t as easy as cleaning up dust. There are healthy and safety issues to consider while cleaning these particles. Smoke can remain after a fire has been extinguished, which means that ash particles can continue to settle on and inside your house and on the outside for hours or even days after a fire.

Cleanup work can expose you to ash and other products of the fire that may irritate your eyes, nose, or skin and cause coughing and other health effects. Ash inhaled deeply into lungs may cause asthma attacks and make it difficult to breathe. Ash is made up of larger and tiny particles (dust, dirt, and soot). Ash deposited on surfaces both indoors and outdoors can be inhaled if it becomes airborne when you clean up.

Is Ash Bad For Your Health?

Smoke is a mixture of particles, water vapor and gases. But fine particles called PM2.5 are the biggest health concern. These are the particles that can be present in ash and soot.

Ash and soot can be irritating to the lungs and the skin. Breathing these fine particles deeply into the lungs can cause breathing problems and worsen pre-existing medical conditions such as asthma and heart disease.

Signs of short term irritation such as itchy eyes, skin irritations, sore throat, runny nose and coughing usually clear up in healthy adults once they're away from the smoke however people that are particularly vulnerable are children, the elderly and people with preexisting heart and lung conditions such as asthma.

To help protect you from the dangers it is advised to let professionals clean up smoke damage from wildfires or damage from a neighboring structure fire.

SERVPRO of Tri Cities West is equipped with the knowledge, protective gear and highly trained technicians to clean your home or office of any smoke, soot, and ash or smoke odors.

If you have wildfire smoke damage Call Us Today (509) 943-9290

SERVPRO Gets Elbow Deep

6/17/2019 (Permalink)

Why SERVPRO SERVPRO Gets Elbow Deep SERVPRO Getting Elbow Deep With the Kennewick Fire Department

What a great experience spending the day with the Kennewick Fire Department Station #5! At SERVPRO of Tri Cities West, our techs always go in after the disaster to clean up the fires and medical scenes, but SERVPRO was able to go on emergency calls with the Kennewick Fire Department and even helped them train by playing the 'damsel in distress' on a building and being rescued with the ladder truck. We were more than happy and felt absolutely honored to do it. What an amazing group of men and women! So much strength, dedication and courage! Thank you for all you do!

SERVPRO tries its hardest to give back to the community and its heroes and sometimes we even get to be the quiet hero that pick up the pieces of destroyed homes.

It is an honor and a privileged to be called on after a crisis to help you pick up the pieces. 

Stay Safe. Be Prepared

6/11/2019 (Permalink)

Prepare in case of a wildfire or other emergency

Did you know wildfires can cause flooding or disrupt transportation, gas, power, and communications? In our Tri Cities area, Mother Nature can dish out all types of trouble. We need to be prepared for any kind of natural disaster including the possibility of a radiological or chemical emergency.

No matter what the emergency, we need to be ready to go at a moment’s notice. We’ve all heard the messages: Get a kit. Make a plan. Be informed. 

But how many of us are really ready?  A recent survey found only 36 percent of people believed there was a high likelihood of a natural disaster to ever happen in their community. Believe me when I say you will wish you were prepared. During or after the disaster is not the time to plan.

Taking just a few steps now can make sure you and your family is ready when disaster strikes. Prepare in case of a wildfire, earthquake, flood, storm or radiological disaster. Spend a few hours this weekend putting together your emergency supply kit and call SERVPRO of Tri Cities West for a custom complimentary Emergency Ready Plan. Does your family know what to do when disaster strikes?  You may not all be at home or in the same place. In fact, In Tri Cities, we have 3 major rivers that may separate you from getting to your family in an emergency; so it's important to plan now. Make a plan for work, school, home etc.

IF YOU ARE UNDER A WARNING, GET TO SAFETY RIGHT AWAY

LEAVE if told to do so. If you refuse you are risking your life and the lives of the emergency responders

Sign up for your community’s warning system.

    Benton County Code Red: Sign up here

    Franklin County Code Red: Sign up here

For more great planning tools visit franklinem.org

Helping Hands After A Disaster

6/8/2019 (Permalink)

Storm Damage Helping Hands After A Disaster You're Not Alone

After your home in Tri Cities area has been affected by storms and flooding, it can leave your life in shatters and feeling lost, homeless and without resources. You're not alone though. There are so many people in our community able and willing to help your through this time. Understanding what agencies are there to help you is extremely useful. Below are a few common resources in your time of need but also feel free to call SERVPRO of Tri Cities West if you need guidance in our local Tri Cities Region resources. We are here to help! 

FEMA (Federal Emergency Management Agency)

FEMA can assist homeowners if you went through a presidentially-declared disaster. If your damages are insured, you need to submit your insurance settlement or denial before a FEMA home inspection can be scheduled.

After applying for FEMA assistance, the agency will send someone from the organization to evaluate your home. In some circumstances, the agency offers financial aid to homeowners whose homes have been majorly affected by a disaster. After the Inspection and if you qualify for a grant, FEMA will provide you with a check by mail, or a direct deposit into your checking or savings account, and a letter describing how you are to use the money. The letter will generally suggest that you spend the money on services and items that will improve the state of your home, such as emergency restoration services. Those who were denied aid, however, can make an appeal.

To get assistance from FEMA call The FEMA Helpline (1-800-621-3362 / TTY (800) 462-7585)

American Red Cross of Central Southeastern Washington

American Red Cross serving Central and Southeastern Washington serves communities throughout Adams, Benton, Franklin, Yakima, Kittitas, Walla Walla and Columbia counties. They help with immediate, short-term disaster assistance for victims of fires, floods, earthquakes and other natural or man-made disasters. They don’t stop there. They also help people recover and address lingering community needs, work with community leaders, government and relief agencies, organize and execute recovery strategies and distribute financial assistance for households that need extra help in the long-term and provide grants for community-based recovery services. Note that they also help to locate family members separated by disaster.

To Get help from American Red Cross call 1 (800) RED CROSS (1-800-733-2767)

To locate a family member in a disaster call (206) 323-2345

The Salvation Army

The Salvation Army is a huge help during and after a natural disaster. They aid victims of natural disasters throughout the recovery process, collaborate with local, state, and federal governments to develop and execute a long-term disaster relief and recovery plan, including restoration and rebuilding initiatives, meeting basic needs such as food and shelter, cover medical expenses, cut funeral costs, and distribute in-kind donations to help victims rebuild their lives.

To find your nearest Salvation Army search here

There are also local churches that help out victims of fire, flood and water disasters. Please don’t hesitate to reach out and ask your SERVPRO of Tri Cities West for information on assistance and resources. Our slogan “Here to Help” is said because we truly are here to help.

Priceless Content Restoration for Mold, Water, soot, or Fire Damage

6/4/2019 (Permalink)

Contents Restoration is an important business. It not only helps to restore damaged property, it helps restore people’s lives and livelihoods. While property damage can take many forms, what’s important to the owners is that their business opens back up are returned to normal, and that they get their priceless property back, as fast as possible. And that’s why SERVPRO of Tri Cities West has a surgical grade ultrasonic cleaner.

Ultrasonic waves in our surgical grade ultrasonic cleaner make a gentle yet effective cleaner that can reach down into blind holes and crevices of any object, it has the same level of microscopic cleaning found in the medical industry and can save virtually 90% of contents.

Of course, what property can be returned depends on the type and severity of the damage. Certainly not every item, such as those actually burnt or melted in fires, can be restored, but a great number of items that would have traditionally been determined to be unrecoverable can now be quickly restored and returned to the owner

Cleanable Items:

  • Expensive Industrial parts
  • Electronic equipment including TV’s, computers, appliances and much more.
  • Lenses and other optical parts
  • Watches
  • Dental and surgical instruments
  • Mini-blinds
  • Silver
  • Brass
  • Chandeliers
  • Tools
  • Dishware
  • Plastics
  • Coins
  • Golf clubs
  • Fishing reels
  • Window blinds
  • Firearms
  • Musical instruments
  • Heirlooms
  • China
  • Delicate figurines
  • Ceramics
  • Jewelry

It easily removes smoke residues, mold, water damage, heat scale, and rust.

Restoring Smoke, Water and Mold damaged property is faster, easier and more effective with our ultrasonic than with any other process.

Why A Fast Response To Water Damage Is Important

6/3/2019 (Permalink)

Water Damage Why A Fast Response To Water Damage Is Important Water Damage

Why a fast response to water damage is our priority...

Water Damage Timeline:

Within Minutes...
Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24...
Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week...
Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week...
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
If you suffered water damage don't wait to call the professionals at SERVPRO

Stay Safe. Be Prepared

6/3/2019 (Permalink)

Prepare in case of a wildfire or other emergency

Did you know wildfires can cause flooding or disrupt transportation, gas, power, and communications? In our Tri Cities area, Mother Nature can dish out all types of trouble. We need to be prepared for any kind of natural disaster including the possibility of a radiological or chemical emergency.

No matter what the emergency, we need to be ready to go at a moment’s notice. We’ve all heard the messages: Get a kit. Make a plan. Be informed. 

But how many of us are really ready?  A recent survey found only 36 percent of people believed there was a high likelihood of a natural disaster to ever happen in their community. Believe me when I say you will wish you were prepared. During or after the disaster is not the time to plan.

Taking just a few steps now can make sure you and your family is ready when disaster strikes. Prepare in case of a wildfire, earthquake, flood, storm or radiological disaster. Spend a few hours this weekend putting together your emergency supply kit and call SERVPRO of Tri Cities West for a custom complimentary Emergency Ready Plan. Does your family know what to do when disaster strikes?  You may not all be at home or in the same place. In fact, In Tri Cities, we have 3 major rivers that may separate you from getting to your family in an emergency; so it's important to plan now. Make a plan for work, school, home etc.

IF YOU ARE UNDER A WARNING, GET TO SAFETY RIGHT AWAY

LEAVE if told to do so. If you refuse you are risking your life and the lives of the emergency responders

Sign up for your community’s warning system.

    Benton County Code Red: Sign up here

    Franklin County Code Red: Sign up here

For more great planning tools visit franklinem.org

Managing Mold

6/3/2019 (Permalink)

When there is water intrusion, like a roof leak or a leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can cause significant damage to your property. Fortunately SERVPRO of Tri Cities West has the training, protective gear and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different and requires a unique solution, the general mold remediation process stays the same. The following steps illustrate a typical mold removal process. 

Call The Team In Green

The mold cleanup and restoration process begins when you call SERVPRO of Tri Cities West. A SERVPRO representative will ask you a series of questions to help determine the necessary equipment, resources and personnel needed.

Inspect and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to help stop the spread of mold and isolate the contaminant. We use different techniques including negative air pressure to keep the mold spores from spreading during the cleanup process. 

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO uses powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested Material

The mold remediation process depends on the amount of mold growth and types of surfaces effect ed. Anti-fungal and antimicrobial treatments will be used to eliminated mold colonies from forming. Removing and disposing of mold infested porous materials. like drywall and flooring, may be necessary to remediate heavy mold growth. 

Cleaning Contents and Belongings

SERVPRO of Tri Cities cleans your furniture, decorative items, curtains, and other restorable items affected by mold. They use  a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. 

Restoration

Depending on the level of mold damage, drywall, sub-floors, and other building material may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet or it may entail major repairs and reconstruction of various areas of the infected area in your home or business.

SERVPRO of Tri Cities West understands mold and has the training, equipment and supplies to remediate mold in your home or business. 

Restaurant Fire Cleanup and Restoration in Kennewick, WA

5/26/2019 (Permalink)

Commercial Restaurant Fire Cleanup and Restoration in Kennewick, WA Restaurant Fire Cleanup and Restoration in Tri Cities, WA

Restaurant Fire Cleanup and Restoration in Tri Cities

This restaurant had a small fire caused by a toaster leaving the equipment ruined, soot all over everything and a horrible smell throughout the building. SERVPRO of Tri Cities West was called out and we quickly set up state of the art equipment to neutralize the smell and started cleaning up right away while contractors rebuilt the bar. We are proud to say that this restaurant opened on time the same day as the fire occurred.

As business owners ourselves we know the importance of keeping the doors open and it is our priority to get businesses back up and running as soon as possible after a disaster.

It does help if the business has an Emergency Ready Plan for restoration and cleanup before the disaster occurs. Call us today for a complimentary Emergency Ready Plan exclusively offered by SERVPRO

Church Vandalism In Eltopia, WA.

5/21/2019 (Permalink)

Commercial Church Vandalism In Eltopia, WA. Fire Extinguisher Residue

This church was broken into by some kids and they sprayed a fire extinguisher. Leaving the church a huge mess and it left fire extinguisher residue throughout the building on everything the eye could see including the walls, halls, bathrooms, offices, and entryways. Although the residue is typically not toxic is can be dangerous if inhaled and irritate the skin and eyes. 

SERVPRO of Tri Cities West cleaned up the mess "Like it never even happened."

Cleaning vandalism is one of the commercial services that we offer. Including fire, water, mold, post construction, biohazard and odor cleanup and restoration.

If your property suffered from vandalism call the brand you know and trust... SERVPRO of Tri Cities West... "Faster to any size disaster"

Our technicians our highly vetted, trained and equipped to handle any size disaster.