Recent Water Damage Posts

The Science of Drying

7/1/2020 (Permalink)

A SERVPRO Technician using a monitor in a basement building SERVPRO has the science, equipment and technology to help you after a water damage incident.

Did you know there is actually a science behind drying out wet material after a water damage or flood mishap? Having the knowledge of physychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages like mold or mildew. If your home or business suffers a water damage, SERVPRO will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening
  • Measure how much moisture is in wet materials and monitor whether are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to the drier air in the surface of the material – but only if the air is drier.  The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Tri Cities West has the tools, training and equipment to help Mother Nature along, Including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO also uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It’s not only the equipment but the technology too! SERVPRO has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know where your property is at in the drying process.

The bottom line? SERVPRO of Tri Cities West has the training and equipment to help make water damage “Like it never even happened.” 

What To Do If Your Toilet Overflows… Act Quick!

5/12/2020 (Permalink)

exhibit of the inner working of a toilet tank valve Act Quick! Picture source: https://www.wikihow.com/Unclog-a-Toilet

Imagine this… You flush the toilet at your boss’s house and the water in the toilet keeps rising and rising. Not many other things can cause sudden and extreme anxiety. You think you’ll have to bolt out the door, change your name and move to another country. But wait… Act fast and you may just be able to save your dignity, keep your job and maybe even get that promotion.

Quick Steps To Prevent Overflow:

  1. Stop the water by removing the lid and pressing down on the rubber valve. This blocks any more water from going into the bowl.
  2. Lift the float so the water stops filling the tank
  3. Last resort, turn off the water at the back of the toilet.

Now that you stopped the flow of water it is time to assess the situation and deal with what caused it.

A toilet over flow can be caused by many things but usually a simple plunger can fix the issue. Try plunging the toilet. If that doesn’t work then it is most likely an issue in the plumbing and a plumber will have to be called. It could be a clog in a drain pipe or the septic system is backed up.

If the water did breach the toilet rim, you’ll need to call a reputable water restoration company. Toilet water is black water and carries bacteria and germs that can get into tiny crevices such as porous tile grout, under baseboards and inside walls and even through the floors and going down to lower floors; causing damage in places that are not visible or reachable with special tools. A simple mopping with bleach will not do the trick. You will need a trained water and sewage damage technician to test and treat all wet materials, properly dry the structure to prevent mold, decontaminate the affected area, and apply antimicrobial.

Call SERVPRO of Tri Cities West. We are "Faster to any size disaster"

509-943-9290

Flooded Basement? Here Are Some Key Tips

4/9/2020 (Permalink)

A guy standing in a flooded basement looking at a wrench in his hand Flooded Basement? Now What?

A basement can flood at any time; although this is the season we see the most flood damage because flooding most often occurs during heavy rainfall and snow melt. Basements are naturally prone to flooding because they are the lowest level of a structure and are generally built partially or completely below ground level. There are a number of reasons why your Tri-Cities basement could flood, including:

  • A blocked or failed sewer pipe
  • Heavy rain causing exterior water to collect near your structure
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage damage
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (509)943-9290

If flood water is not controlled rapidly and correctly, it can endanger your health and safety, and cause extreme damage to your building. Remember, If you act fast then there is a good chance you can restore the property and damaged materials instead of replacing them; saving you money and time.

KEY SAFETY TIPS:

  1. Do not touch electrical equipment if you are wet or standing in water.
  2. Do not walk through moving water. Even six inches of moving water can make you fall.
  3. Use no open flames (there may be gas escaping from ruptured mains).
  4. Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged.
  5. Stay out of any building if it is surrounded by flood waters
  6. Return only when authorities indicate it's safe.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Tri-Cities West and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals and we are confident that we can earn yours too.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (509)943-9290

Resolve To Be Ready!

1/6/2020 (Permalink)

SERVPRO Rubber Duck with balloons Happy New Year!

Each new year brings the opportunity for new beginnings! Make 2020 a year to remember and resolve to be READY!

SERVPRO of Tri Cities West professionals want to help ensure you enjoy a safe and happy new year by helping you be prepared for anything the year may have in store.

While we only hope to see good things come about in the new year, it is always a good idea to plan ahead for the not-so-good things… Fire or water damage… that are always an unexpected and unwelcome disaster.

Make your resolution one that helps protect you and your business. Call SERVPRO to learn more about how we can help you be “Ready for whatever happens” in the new year!

Cheers, From your SERVPRO friends!

FREE Thermal Imaging Inspection and scope!

1/1/2020 (Permalink)

Thermal Imaging camera view with and without, side by side comparison or the visible water damage Thermal Imaging can reveal more than the eye can see

FREE Thermal Imaging Inspection and scope!

Sometimes moisture is hard to detect with the naked eye or touch but at SERVPRO we use state of the art equipment and a thermal imaging camera to detect moisture inside the walls, insulation, floors and ceilings without having to cut into the material.
When you experience leaks or floods it is important to get everything dry as soon as possible to cut down the risk of mold growing inside of the walls or other hidden areas and decrease secondary damages.
Did you experience a broken or leaky pipe? Overflow the toilet, dishwasher or other appliance? Whatever the cause, call us today for your FREE thermal image inspection and scope of the water damage. We are the Tri-Cities water, fire and mold cleanup and restoration experts and we are available for emergency services 24 hours a day and 365 days a year.  (509)943-9290

Frequently Asked Questions

12/26/2019 (Permalink)

Q & A; Common questions and answers about the restoration process Common Questions and Answers

Q: What is SERVPRO?

A: SERVPRO is the BEST brand leader in mold, water and fire cleanup and restoration along with other extreme cleanup services. SERVPRO has over 1,700 independently owned and operated locations nationwide. We use IICRC Industry standards to bring your home or business back to preloss conditions, if possible. “Like it never even happened”

Q: Why do I have to sign the Authorization to Perform Services form?

A: The Authorization to Perform Services form is to confirm the owner or authorized manager of the structure agrees to our services. Once signed, we can begin the mitigation process immediately.

Q: What will my insurance policy cover?

A: Although we work closely with insurance services, we are not your insurance provider. Please call your agent or claims department for your policy details.

Q: Who pays for SERVPRO services?

A: Your homeowner or business insurance may or may not cover your loss. You are ultimately financially responsible for our services. Sometimes we can work with you with payment plans. Ask us for details.

Q: When is my deductible due?

A: It depends on your insurance policy – sometimes we collect before we start, other times your insurance carrier applies it to other areas of your loss.

Q: Are there any additional costs if I don’t have insurance?

A: If insurance coverage cannot be corroborated at the time of our emergency service a deposit may be required.

Q: Can you provide me with references?

A: We would be pleased to provide you with references. For reviews you can check out our Facebook page, Google reviews, Angie’s list and Yelp

Q: Will you throw away any of my belongings?

A: Our policy is to restore your home and contents as much as possible and because of our state-of-the-art equipment and techniques, we often can restore items; keeping your costs lower and getting you back to normal quicker however it depends on the extent of the damage.

Q: Why do you complete an initial inspection?

A: Our preliminary inspection of your home or business is designed to identify how much damage has occurred so we can implement the best strategy for restoration, bring the right equipment needed to get the job done right the first time.

Q: What transpires after the preliminary inspection?

A: For a water loss, our goal is to remove as much water as possible from the affected area and begin the drying process.

Q: What do you check in the initial inspection?

A: We check the affected area for flooring damage, ceiling damage, visible electrical hazards, contents damage, wall and baseboard damage, sewage water, visible mold, etc.

Q: What kind of damage requires specialized restoration procedures?

A: Contaminated water sources, biohazard, sewage, bodily fluids, large growths of mold, and certain materials like lead paint and asbestos require specialized restoration procedures.

Q: Why do you check for visible mold?

A: While mold may be found in small amounts almost anywhere, larger growths of mold may create health concerns, depending on the reaction of occupants to mold.

Q: I have a newly built home; Why do you test for asbestos

A: Washington state law requires certain materials to be tested for asbestos despite the year the structure was built

Q: What happens if you find mold, lead paint or asbestos.

A: If we notice a significant presence of these types of materials we will notify you and your insurance carrier so we can plan a proper method of remediation.

Q: Why is the equipment hot and noisy?

A: The process of drying takes special equipment to remove excessive moisture from your structure. It’s hot and loud but it is also necessary to reduce moisture, additional property damage and potential mold growth.

Q: Why is my furniture moved and blocked?

A: This is done to shield carpet and furnishings in the affected area and create space for air flow.

Q: What does the drying equipment do?

A: The purpose of the equipment is to remove moisture and bring the relative humidity level back to normal.

Q: Can I turn off the drying equipment?

A: It is important the equipment be kept running, unless a safety hazard arises. Turning equipment off will increase time required to dry your home and contents and may cause secondary damage.

Q: Can I move the drying equipment?

A: Do not move equipment unless you contact your SERVPRO Franchise regarding handling procedures.

Q: What do I need to do if a safety hazard arises or if the equipment malfunctions?

A: Shut it off immediately and call our office at (509)943-9290.

Q: Should I open doors or windows or change thermostat setting?

A: No. water damage restoration is a science. A water-damaged structure should maintain a temperature setting that stimulates ultimate drying environments. Leaving windows or doors open during dehumidification or your thermostat to low possibly will increase drying time and could potentially do further damage to your home and/or contents.

Q: How do I know when something has finished drying?

A: We will measure the moisture in wet materials, and we will set a follow-up date so we can monitor the drying process with special state-of-the-art equipment such as our thermal imaging and moisture monitors.

Q: Can I remove items from the area before you start working?

A: Sometimes we will have to open doors, cupboards, etc. during our restoration work. Please let us know if you prefer to remove personal or financial information from these areas before we start. If you have guns, ammunition, or valuable items such as jewelry, please remove these items from the areas we are cleaning.

Q: Why do I have to remove guns, ammunition, or valuable items?

A: Our crews are instructed NEVER to touch guns or ammunition. We are not in charge of items that you remove from the areas we are restoring.

Q: What if I have items that require special attention?

A: List any special heirlooms or collectibles that should be given extra special or extra delicate treatment due to their value or other reasons

Q: Can you replace, repair, or paint something?

A: Since we are neither insurance adjusters nor agents, we cannot authorize anything to be replaced, repaired, or painted. Our job is to preserve and protect, stop further damage from occurring, and restore damaged items to their prior condition when possible.

Q: How much will your services cost?

A: The exact price of restoring your property following water or fire damage is virtually impossible to determine on our first visit. A verbal briefing will be provided to you or your insurance adjuster.

Q: When will I receive the final bill?

A: The final bill will be forwarded to you and/or your insurance carrier upon conclusion of work.

Q: Can I go in the affected area?

A: All occupants and pets should stay away from the work areas to protect their health and safety during the work process.

Q: How can I learn about the safety levels of your products?

A: Material Safety Data Sheets for our products are available upon request.

Q: How long will the restoration process take?

A: Since each job is a little different, the actual time required to complete the restoration process is difficult to estimate. The technician servicing your home should be able to give you an estimate after the first day.

Call The Cleanup Team That Is Faster To Any Size Disaster

8/19/2019 (Permalink)

Water Cleanup

There’s no such thing as a small disaster – especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damages. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of Tri Cities West knows how disruptive water damage can be for you or your business. SERVPRO has trained professionals and state of the art equipment to manage the drying process from start to finish. By utilizing the proper equipment and moisture measuring devises, your property will be quickly and thoroughly dried to industry standards, which will help prevent secondary damages. With rapid response and a full line of water cleanup and restoration services, SERVPRO professionals can help you regain control quickly by helping you ensure your property and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your property by attempting to clean up the mess yourself, call your local water damage cleanup and restoration professionals at SERVPRO.

The Science of Drying

7/29/2019 (Permalink)

specialty drying mats used to help dry hardwood floors

Did you know there is actually a science behind drying? Having the knowledge of physychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening
  • Measure how much moisture is in wet materials and monitor whether are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to the drier air in the surface of the material – but only if the air is drier.  The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Tri Cities West has the tools, training and equipment to help Mother Nature along, Including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO also uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It’s not only the equipment but the technology too! SERVPRO has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know where your property is at in the drying process.

The bottom line? SERVPRO of Tri Cities West has the training and equipment to help make water damage “Like it never even happened.” 

Why A Fast Response To Water Damage Is Important

6/3/2019 (Permalink)

Water Damage

Why a fast response to water damage is our priority...

Water Damage Timeline:

Within Minutes...
Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24...
Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week...
Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week...
Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
If you suffered water damage don't wait to call the professionals at SERVPRO

Why You Want To Use A Water Restoration Company

4/26/2019 (Permalink)

When you suffer flood or fire damage, it is time to think about the Water Damage restoration. This is a multi-faced task and it involves drying the excess water in your home/business while at the same time repairing the water damaged material. It is important that you should start with restoration, repair and clean up as soon as you can after the damage so that you can prevent further water damage, mildew and the mold growth. It is recommended that it should take place in 24hours after the event.

The best way to deal with the water damage is to call the water damage restoration company in your area. They will get rid of the water in effective and safe manner and it is the best resources without damaging the property further.

You should consider the Water Damage Tri Cities West Company because they will be able to do the restoration, repair and the clean up fast and thoroughly. The water damage restoration company has trained employees, moisture sensing equipment that can sense if studs and insulation are wet, and a team who will work together to ensure that they get rid of the problem as fast as they can and prevent the problems of secondary water damage to the home.

The companies will also help you prevent the growth of the mildew and mold in the home by making sure that there is no excess water. When there is mold in the home, SERVPRO of Tri Cities West will also use industrial grade disinfectants with cleaners to make sure that it does not pose any secondary damages.

SERVPRO of Tri Cities West is the best source if you want to restore your home without putting your home/business or family at risk. When you get the services of this company, you will be able to move back into your home faster since the company has the right tools to make sure that they get rid of all the water

Tuesday Tip: Preventing Water Damage In The Summer

4/23/2019 (Permalink)

When you think of summer you probably don’t typically think of floods. Summer is the “dry” season after all. However, as the leading fire and water restoration company, we often see flooded basements and thousands of dollars worth of water damage in the summer. Although we like to stay busy, we don’t like to do it at your expense or for things that are preventable. Here are some tips to help you prevent such disasters from happening to your home.

Air Conditioners:

Your AC naturally has condensation but always pipe the condensation to the outside or a drain. If the unit leaks anywhere else besides the pipe then it needs serviced or replaced. Also the AC units need regular annual maintenance. Clean the pipes, coils, filter and replace the drain pan if it has any cracks. Consider replacing old or outdated units. Even a small leak can cause a costly disaster if it’s undetected and your home owners insurance might not cover the damage.

Yard Irrigation and Sprinkler Heads:

Sprinklers often cause water damage as well and are easy to prevent. Look for sprinkler heads that are broken and spraying on your home. Replace the sprinkler head or readjust the spray direction.

Look for leaks. Irrigation leaks are not extremely hard to detect however it does take an observant eye. Look for sink holes in your yard, fungus or moldy ground and differentiating water pressure from one sprinkler to the next.  

Swimming Pools:

Make sure your swimming pool is well away from your house and watch for any leaks. When you drain your pool do it with caution and direct the water slowly and away from any structures.  

- The SERVPRO Team

Faster to any size disaster

Tri Cities West 24 Hour Emergency Water Damage Service

4/12/2019 (Permalink)

SERVPRO of Tri-Cities West provides 24 hour fire and water damage restoration service in Tri-Cities, WA.

SERVPRO of Tri-Cities West is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 509-943-9290

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Tri-Cities West has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Call Us Today! (509) 943-9290

Tri-Cities Residents: We Specialize in Flooded Basement Cleanup and Restoration!

4/3/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall and snow melt. Basements are naturally prone to flooding because they are the lowest level of a structure and are generally built partially or completely below ground level. There are a number of reasons why your Tri-Cities basement could flood, including:

  • A blocked or failed sewer pipe
  • Heavy rain causing exterior water to collect near your structure
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage damage
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (509)943-9290

If flood water is not controlled rapidly and correctly, it can endanger your health and safety, and cause extreme damage to your building. Remember, If you act fast then there is a good chance you can restore the property and damaged materials instead of replacing them; saving you money and time.

KEY SAFETY TIPS:

  1. Do not touch electrical equipment if you are wet or standing in water.
  2. Do not walk through moving water. Even six inches of moving water can make you fall.
  3. Use no open flames (there may be gas escaping from ruptured mains).
  4. Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged.
  5. Stay out of any building if it is surrounded by flood waters
  6. Return only when authorities indicate it's safe.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Tri-Cities West and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals and we are confident that we can earn yours too.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (509)943-9290

Winter Weather Worries

2/14/2019 (Permalink)

Formation of Ice Dams

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. In the Columbia Basin the temperatures dip below freezing and with all the record snow and ice we are getting this year, we are at risk for ice dams and frozen pipes, which can create a major disaster at your home or property.

FROZEN PIPES

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in the cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back-flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Be sure to completely drain water from swimming pools and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets to let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from the faucets. 

ICE DAMS

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot flow or run into the gutter system, it can back-flow under the roofs shingles and into the structure's interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, "check for water stains or moisture in your attic or along the ceilings of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane." 

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melt. 

If winter weather causes water damage to your property, SERVPRO of Tri Cities West is only one call away. 24/7, ready to restore your property "Like it never even happened." 

Source: redcoss.org Travelers.com 

Tri Cities West 24 Hour Emergency Water Damage Service

12/21/2017 (Permalink)

SERVPRO of Tri Cities West provides 24 hour fire and water damage restoration service in Tri Cities, WA.

SERVPRO of Tri Cities West is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 509-943-9290

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Tri Cities West has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Tri Cities West

SERVPRO of Tri Cities West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Benton County 24 Hour Emergency Water Damage Service

8/8/2017 (Permalink)

SERVPRO of Tri Cities West is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 509-943-9290

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Tri Cities West has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Tri Cities West

SERVPRO of Tri Cities West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Tri Cities Water Damage Event

8/8/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Tri Cities West provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Tri Cities West arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 509-943-9290

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Tri Cities West

SERVPRO of Tri Cities West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Tri Cities West 24 Hour Emergency Water Damage Service

8/2/2016 (Permalink)

SERVPRO of Tri Cities West is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 
509-943-9290

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Tri Cities West has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

·        Your name and contact information

·        Your insurance information (if applicable)

·        The street address of the water-damaged home or business

·        When did the flooding or water damage occur?

·        What caused the water damage (if known)?

·        Is there electricity available (on-site)?

About SERVPRO of Tri Cities West

SERVPRO of Tri Cities West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROtricitieswest.com/employee-photos

http://www.SERVPROtricitieswest.com/company-profile

Why you should hire a Water Damage Restoration Company

7/6/2016 (Permalink)

2 story Commercial Water Loss

When you suffer flood or fire damage, it is time to think about the Water Damage restoration. This is a multi-faced task and it involves cleaning of the excess water in your home/business while at the same time repairing the sustained water damage. It is important that you should start with restoration, repair and clean up as soon as you can after the flood so that you can prevent the mildew and the mold growth. It is recommended that it should take place in 24hours after the event.

The best way to deal with the water damage is to call the water damage restoration company in your area. They will get rid of the water in effective and safe manner and it is the best resources without damaging the homes further.

The reason why you should consider the Water Damage Tri Cities West Company, it is because they will be able to do the restoration, repair and the clean up faster compared to the time that you would have taken if you had chosen to do it on your own. The water damage restoration company has many employees who will work together to ensure that they get rid of the problem as fast as they can. This will help them handle different aspects of the water damage with the cleanup at the same time and they will prevent the problems of secondary water damage to the home.

The companies will also help you prevent the growth of the mildew and mold in the home by making sure that there is no excess water that it is left. When there is mold in the home, SERVPRO of Tri Cities Wesr will also use industrial grade disinfectants with cleaners to make sure that it does not pose any secondary damages.

SERVPRO of Tri Cities West is the best source if you want to restore your home without putting your home/business or family at risk. When you get the services of this company, you will be able to move back into your home faster since the company has the right tools to make sure that they get rid of the water in few hours.

Emergency Ready Profile

6/22/2016 (Permalink)

Our marketer; Kelsey Warner and Becky Brice, owner of Wet Palette Paint Parties in Richland. Thank you Becky for your time!

*Tip of the day*

SERVPRO of Tri Cities West offers a complimentary Emergency Ready Profile year round. This is a booklet that has photos of shut off valves for the water in a home/business & much more! It is extremely useful in case of emergency such as fires & floods, ect. It is a proven fact that homes and businesses are more likely to be successful and safe with an Emergency plan ready to go. If you have children at home while mom and dad are at work, it is very important they know what to do in case of an Emergency. Call our office & ask for Kelsey Warner, our Marketing and Sales Representative. She would be happy to schedule one for your home or business. It takes no time at all!