Recent Why SERVPRO Posts

Restoring Homes, Restoring Lives: Why SERVPRO is Your Trusted Partner

12/1/2023 (Permalink)

When disaster strikes, whether it's a burst pipe, a fire, or a mold infestation, the impact on your home can be devastating. In these challenging moments, you need a restoration partner you can trust to bring your home back to life quickly and efficiently. Enter SERVPRO, the industry leader in restoration services. With a reputation built on trust, experience, and a commitment to excellence, here's why choosing SERVPRO is the best decision you can make for your home.

  1. Available Around the Clock

Disasters don't wait for a convenient time to strike, and neither does SERVPRO of Tri-Cities West. Our 24-hour emergency service ensures that we're always ready to respond to your call. Whether it's the middle of the night or during a holiday weekend, our highly trained restoration technicians are on standby, ready to deploy to your location and start the restoration process immediately.

  1. Highly Trained Professionals

When it comes to restoring your home, experience matters. SERVPRO's team of restoration technicians undergoes rigorous training to handle a variety of situations. From water damage and fire restoration to mold remediation and storm response, our professionals have the expertise needed to tackle any disaster. You can trust that your home is in capable hands.

  1. Faster to Any Sized Disaster

Time is of the essence when it comes to restoration. SERVPRO's commitment to being "Faster to Any Sized Disaster" is not just a slogan; it's a guarantee. Our extensive network of over 2,000 franchises means that we have the resources and manpower to respond swiftly, no matter the scale of the disaster. We understand that a quick response can minimize damage and expedite the restoration process, allowing you to return to your home faster.

  1. Cutting-Edge Equipment & Technology

SERVPRO of Tri-Cities West stays ahead of the curve with advanced restoration and cleaning equipment. Our investment in state-of-the-art technology allows us to provide efficient and effective services. Whether it's water extraction, fire damage cleanup, or mold remediation, we use the latest tools to ensure that your home is restored to its pre-disaster condition.

Restoration Services Tailored to Your Needs

At SERVPRO of Tri-Cities West, we understand that every home and every disaster is unique. That's why our residential restoration services are comprehensive and tailored to meet your specific needs. Our core services include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm and Major Events

Cleaning Services for Your Safety and Comfort

Beyond restoration, SERVPRO of Tri-Cities West offers a range of residential cleaning services designed to maintain a safe, clean, and comfortable living environment for your family. Our cleaning services cover:

  • Air Ducts & HVAC
  • Biohazard Cleanup
  • Carpet and Upholstery Cleaning
  • Ceiling, Floors & Walls
  • Drapes and Blinds Cleaning
  • Odor Removal
  • Sewage and Toilet Overflow Cleanup
  • Trauma and Crime Scene Cleanup
  • Vandalism and Graffiti Removal

When disaster strikes, SERVPRO of Tri-Cities West is the name you can trust to restore your home and your peace of mind. With a commitment to excellence, 24/7 availability, highly trained professionals, and cutting-edge equipment, we are dedicated to making your house feel like home again. Choose SERVPRO of Tri-Cities West for restoration services that go beyond expectations, bringing comfort and security back to your life.

Discover the Expertise of SERVPRO of Tri-Cities West in Fire and Water Restoration

11/16/2023 (Permalink)

As a premier fire and water restoration and cleanup company, SERVPRO of Tri-Cities West stands out for its commitment to excellence. Our team comprises highly trained water damage specialists equipped with cutting-edge drying equipment and techniques. Delve into the details below to learn about our comprehensive training programs and the advanced equipment we employ.

High-Level Training

At SERVPRO, we prioritize the development of our personnel to ensure they excel as specialists in the field. Our confidence in addressing customer needs efficiently and effectively is founded on the extensive training our employees undergo. The training includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learning Modules
  • Continuing Education Classes

State-of-the-Art Equipment

Equipped with the latest technology, SERVPRO ensures optimal service for our customers. The utilization of advanced equipment translates to quicker turnaround times, cost savings, and overall satisfaction for both the customer and our team. Explore some of the state-of-the-art technology at our disposal:

  • Moisture Detection and Measurement Equipment
  • Water Extraction Equipment
  • Drying Equipment
  • Odor Removal and Deodorization Tools
  • Sanitizing Agents, Germicides, and Anti-Microbial Treatments

SERVPRO of Tri-Cities West specializes in fire and water damage restoration, providing round-the-clock assistance. Whether you require immediate help or want to learn more, reach out to us at (509) 943-9290 or visit our website. We are always Here to Help!

How Can I Protect My Home From Mold?

12/1/2022 (Permalink)

Mold damage in a home Mold is a fungus that grows in damp, dark places.

How Can I Protect My Home From Mold?

Mold is a fungus that grows in damp, dark places. It can grow almost anywhere if there's moisture present, including inside the home. It typically starts as a small spot on an indoor surface—your bedding or clothes, for example—and then spreads as the spores develop and spread.

Mold can be found on almost any type of material or surface because it thrives in damp environments with little light and air circulation. Some common places you might find mold include:

  • Bathrooms (bathtubs and showers)
  • Basements
  • Rugs/carpets
  • Ceilings

Places Likely to Develop Mold

Mold is more likely to grow in areas that are warm and humid. However, mold can also grow on surfaces that are dry, as long as there is moisture in the air for it to condense on.

Some of these places include:

  • Bathrooms: Shower curtains can collect mold if they're not cleaned regularly. A leaky toilet or sink can cause water damage and create a damp environment where mold thrives; it's not uncommon for this kind of damage to go unnoticed until you notice a musty smell coming from your bathroom.
  • Damp basements: Basements should never be left unoccupied for extended periods of time without being adequately aired out (either by opening windows or running an exhaust fan). This is because basements tend to stay humid due to their location below ground level and proximity to moisture-holding soil and concrete walls—both of which can trap humidity even during summer months when air temperatures are higher outside than inside your house!  You'll also want to keep any windows facing northward closed during winter months so they don’t get covered in snowdrifts—this will help prevent cold drafts from carrying off all those nasty allergens you’ve got stuck inside them all season long!

React Quickly

When mold is left untreated, it can cause damage to your home and be a fire hazard. In addition, the longer you allow mold to grow in your home, the more expensive it becomes to remove it.

Waterproof Your Walls

If you have an older home, it could be that the walls are not completely waterproof. You can purchase a sealant at your local hardware store or home improvement store and apply it to your baseboards and window frames to help prevent water damage. You should also make sure that any doors in the house are sealed properly as well (you may need to replace them if they're not). If you have a crawlspace under your house or garage, consider sealing this area too.

Finally, you can use a sealant on any visible areas of drywall since mold will often begin growing behind them before spreading throughout the rest of the wall cavity.

If you want to go above and beyond when considering how to protect yourself from mold from leaking pipes or roof damage due to hurricanes/tornadoes/etc., consider hiring an expert who specializes in waterproofing techniques for homes like yours!

Preventing Mold Growth

As you can see, mold is a common problem in homes. Fortunately, there are several measures you can take to prevent mold from growing in your home or on its surfaces.

  • Keep humidity levels low (around 30%) by using exhaust fans when cooking or taking showers, opening windows during humid months, and using dehumidifiers when necessary.
  • Use ventilation systems to keep air circulating throughout the house. If you don't have a ventilation system, make sure your windows are open at least one inch per square foot of room size per day; this will help equalize temperature levels throughout the house more efficiently than just opening doors with no extra circulation (which may actually increase humidity).
  • Repair leaky plumbing pipes as soon as they're discovered—leaky sinks, toilets, and faucets will all contribute to higher humidity levels if left unattended!

If you're not sure whether or not it's time to take action against mold, consider these signs: There are patches of black or green mold growing on walls or ceilings; You have found mold growing in places where there shouldn't be any moisture (like behind cabinets); The house smells musty or damp at times when it shouldn't (like after a rainstorm).

If you can answer yes to any of these questions, contact SERVPRO of Sri Cities West/Franklin County today. We will remediate the mold in your Franklin County home and get you back to normal quickly. 

4 Ways SERVPRO Helps With Claims

9/1/2022 (Permalink)

A technician from a restoration company is operating a carpet drying machine. SERVPRO restoration specialists are available 24/7 to clean up after fire, water, mold and more.

4 Ways SERVPRO Can Assist With Claims

Experiencing a disaster at a Benton City, WA, business causes feelings of frustration and stress. Frustration is a common reaction because disasters hinder your normal workday. Stress is also a typical response to emergency situations because there is increased concern for the well-being of employees, as well as the need to work with insurance companies to handle claim services. Fortunately, there are four ways that an emergency response team assists business owners with claims to reduce these stresses.

1. Emergency Disaster Response

Fire, flooding and storms wreak havoc, and the longer the situation is left unattended, the more damage is done. SERVPRO offers a team of professionals with the training and skills to quickly attend to any situation. Restoration specialists are available 24/7 to clean up after fire, water, mold and more. A fast response to any disaster reduces damage by enabling businesses to restore items rather than replace them.

2. Pretesting

Another way that emergency specialists assist with claim services is by performing pretesting. Trained technicians inspect items before throwing them out, evaluating furniture and belongings to see if they can be restored.

3. Electronic Claims

Business owners and insurance adjusters are busy people, and disasters only add to their amount of work. Fortunately, SERVPRO has a claims information center that enables all parties to see claims electronically. Electronic job files contain important information such as loss info and photos, estimates, pending jobs and completed jobs.

4. Best Practices

Finally, insurance companies want to ensure that a restoration job is handled correctly. SERVPRO outperforms the competition by ensuring that all franchises meet the Institute of Inspection Cleaning and Restoration’s certification requirements. Insurance companies and business owners can rest assured that their cleanup and restoration project is done correctly.

Take advantage of the claim services offered by emergency response specialists. The amount of frustration and stress you experience can be decreased by utilizing their expertise.

The Many Benefits of Operating a SERVPRO Franchise

7/1/2022 (Permalink)

A truck from a restoration company A SERVPRO franchise may be your best option if you want to be a part of a successful business model.

The Numerous Advantages Of Owning A SERVPRO Franchise

If you are currently looking to become part of a successful business model, a SERVPRO franchise offers a lot of potential. It begins with being part of a team that helps people in trouble all across the North American continent. Highly-trained specialists respond to companies and homeowners who have experienced a flood, fire or some other type of disaster.

You will be part of a valuable community resource. Also, you will be part of a company that offers many benefits to you personally. As emergency restoration services go, this franchise is always at the top of the cleanup and restoration industry's top places to work.

A List of Benefits

Operating a SERVPRO franchise in Richland, WA, means that you will always have meaningful work for your community. Weather disasters, fires and mold outbreaks are a part of life. You will also belong to a company that offers many significant advantages:

  • A positive company culture
  • A team of professional workers
  • A company that is locally owned
  • A critical mission to help others
  • A successful business model for 53 years

While you will have flexibility, you won't be on your own. You will have access to wide-ranging corporate resources that contribute to your success.

A Variety of Options

You can decide which role is best for you, whether it is working as a certified specialist, taking on the role of a manager or owning your own franchise. Each option brings you into a company that started in 1967 and is still going strong. Perhaps one of the best things about the franchise is the strong relationships that have been developed over the years with customers, homeowners, insurance companies and other organizations. These relationships have been strengthened by a focus on excellence and adherence to best practices in the restoration industry.

Opportunities to become part of the SERVPRO franchise mission can be a positive step. You can decide which role suits you best.

Document Restoration for Your Business

6/24/2022 (Permalink)

Wet documents When documents need to be dried, SERVPRO is a document restoration company that will respond quickly

Document Restoration for Your Company

Every business has sensitive documents it must protect. If a commercial building is damaged by fire, storm, or flood, it is crucial to respond quickly so that documents can be saved.

When documents need to be dried, timing is crucial. SERVPRO is a document restoration company in Kennewick, WA that will respond quickly to any disaster and treat your documents with professional care.

Here are some of the benefits of a professional restoration service.

1. State-of-the-Art Technology

SERVPRO uses the latest technology, including document freeze-drying and gamma irradiation. With these tools, technicians clean, dry, and deodorize documents. The freeze-drying process has been approved by General Services Administration (GSA) and the National Archives and Records Administration (NARA).

2. Transportation to a Document Restoration Facility

In the aftermath of an emergency, a team of highly trained professionals will arrive at your building and safely transport all damaged documents to a restoration facility. The facility features 24/7 surveillance and digitizing technology to ensure that the contents of the documents can be recorded in an electronic system.

3. Emergency Service Any Time

A professional restoration service with 24/7 availability ensures that even if an emergency happens in the middle of the night, you will be able to respond quickly. While waiting for the team to arrive, it is a good idea to collect all the damaged documents so that the pack-out process will go smoothly. Do not lay the documents flat or re-moisturize them.

4. Lower Recovery Costs

Professional document drying ensures that you are saving as many documents as possible. Attempting to dry or restore documents yourself may result in a lower number of documents that can be saved, which means that more time and effort must be spent replacing the documents and recovering from the situation.

Ultimately, a professional document restoration service can help your business get back on its feet as quickly as possible.

Why SERVPRO Makes the Best Choice for Business Restorations

6/1/2022 (Permalink)

Staff of a restaurant service company Choose SERVPRO because their crews are well-versed in all types of recovery situations and can begin work at any time.

Why Is SERVPRO The Best Choice For Commercial Restorations?

In the event your company suffers a catastrophic loss, you need a team of recovery experts to start the journey back to normalcy as quickly as possible. That’s what makes SERVPRO’s 24-hour service and more than 1,700 locations throughout North America so advantageous. Besides their competency at bringing offices back to life, the ability to arrive at any site in a timely fashion pushes these disaster restoration specialists above the rest.

Types of Disasters

SERVPRO handles the aftermath of many emergency scenarios in Kennewick, WA, including:

  • Flooding
  • Storm damage
  • Mold infestations
  • Electrical fires

As restoration experts, they possess the capability of making your office look “Like it never even happened.” Before you know it, your catastrophic loss will be a mere distant memory and everyday operations will have resumed.

Types of Damage Repairs

Whether the cause is a leaking roof or a broken pipe, SERVPRO’s repair wizards know what it takes to dry your location and make it safe again. Their deep cleanings provide assurance that harmful substances lurking in floodwaters have been completely removed. Rugs soaked with contaminated water will be professionally discarded. Soaked walls and floors may see mold within as little as a day. SERVPRO’s fungal-removal professionals can help keep your business free of harmful spores.

Fires can be triggered by faulty wiring, lightning strikes or nefarious activity. Computers and business records are vulnerable to fires no matter how they begin. Limit data loss by allowing SERVPRO’s electronics gurus to preserve hard drives and dry saturated documents. The value inherent in saving hard-earned data may be enough on its own to make hiring SERVPRO a worthwhile decision.

If your office is affected by a disaster and subsequent catastrophic loss, you need a fantastic repair service working on your behalf. Select SERVPRO, as their crews are properly versed in all sorts of recovery conditions and able to start work at any hour.

3 Preferred Vendor Program Advantages

5/1/2022 (Permalink)

A building of a restoration company Franchise owners and employees who participate in the SERVPRO Preferred Vendor Program receive numerous benefits.

3 Benefits Of The Preferred Vendor Program

Many advantages accrue to franchise owners and employees who participate in the SERVPRO Preferred Vendor Program. Program participants are more likely to obtain approval for jobs from leading insurance agencies. Whether you are an insurance agent or prospective investor considering opening a franchise in Richland, WA, here are three advantages of partnering with or becoming a Preferred Vendor.

1. A Large Franchise Network

An extensive network consisting of more than 1,700 franchise locations across North America provides Preferred Vendor Program participants with the support necessary to deliver the highest quality of cleanup and restoration services for any commercial or residential property. When it comes to calling on specialists or summoning reinforcements for large loss events, this network enables the trusted franchises to provide a consistent level of service.

2. Established Insurer Relationships

An insurance agent can count on a straightforward dealings with a Preferred Vendor. Property owners can also rest assured that more of the total estimate calculated by this restoration franchise and provided to insurers is likely to be covered. An electronic claims center makes it easy for representatives to access information on new, in-progress and past jobs and compare costs to national industry averages.

3. Marketing Resource Access

A SERVPRO franchise that becomes a Preferred Vendor gains access to a full suite of marketing and promotional materials. Furthermore, the Institute for Inspection, Cleaning and Restoration Certification program, which is one of the most trusted bodies in the restoration industry, also has a longstanding relationship with this national company and partnered franchises.

When a restoration company in Richland, WA, is accepted into the Preferred Vendor Network, the owner and employees stand to benefit from a connection to other franchises across the continent. On the other hand, an insurance agent can count on participants in this program to provide the highest level of service for commercial and residential restoration projects.

The Dirty Reason Why Taking a Shower Can Cause Toilet Overflow

4/5/2022 (Permalink)

Plumber unclogging a toilet with manual auger SERVPRO is highly trained and experienced in water damage cleanup and restoration and we are always here to help, no matter the day or hour.

The Unsavory Reason Why Taking A Shower Can Lead To Toilet Overflow

If you have a home or business, sewage cleaning may be the farthest thing from your mind. However, something as simple as toilet overflow during showering could be costly. Most people don't have the extra time or funds to go through an unexpected loss like this. If you're in Kennewick, WA, working with a preferred clean up and restoration vendor of your insurance agency can mitigate this threat.

Steps to Take When a Shower Causes Toilet Overflow

Residential houses, and some commercial businesses, usually have a shower that is frequently used. If, say, the showers in the gym you own are running and, simultaneously, the adjacent toilet starts gushing water, it's time to look into the root of the issue. This is almost always due to a clogged pipe between the toilet and sewer.

The shower is connected to waste waterlines, and if there is a clog, the toilet will be the first place it shows! Everything is connected. What do you do now that you know a clog is causing the back up? Here are some sewage cleaning options that may need to be taken by professionals using a commercial-use snake tool:

  • Running the snake directly through the toilet.
  • Taking the toilet out from the floor and snaking the drain from there.
  • Heading to the drain cleanout in a crawlspace area, lifting the heavy cap, and snaking the opening.
  • Or repairing/replacing the entire pipe.

Make Sure your Insurance Works with the Right Professionals

The outlined steps above gradually increase in difficulty, and they should always be performed by a professional. If the snake is noncommercial, it likely won't be long or tough enough to reach a clogged pipe causing the toilet overflow. After each step, the professionals will test the clog status by running the shower again.

In the worst case scenario, it's possible that something such as the roots of a tree or a rusted pipe collapse caused the blockage. In this case, step four of repairing or replacing the entire line is the only option. In order to get the job done correctly and save money, it's best to have already made sure that your insurance works with trusted sewage cleaning professionals.