Why SERVPRO Photo Gallery

This is War

Responding during difficult times is what we do, it’s who we are and what we know. Right now, during this most unprecedented moment we share with you, we continue to answer the calls of our neighbors who need us most. As part of the first responder community SERVPRO runs toward the storm; not away from it. This is a war with an invisible enemy. Every building that SERVPRO cleans and an essential business sanitized, is another battle won. Dressed in PPE suits as their uniform and armed with only spray bottle full of disinfectant, they go to battle for the community. 

Our business remains open to you as our employees and services are essential during this coronavirus pandemic. If your home or business is in need of cleaning and sanitizing, or any of our core water and fire services, give us a call at 509-943-9290. We are here and ready to serve.

Now That's Customer Service!

MONDAY MOTIVATION: "When you are kind to others, it not only changes you, it changes the world."- Harold Kushner

The work we do isn't for the insurance companies, agents, or adjusters. Our goal is always to take care of our customer, which can go far beyond the services we offer.

This sweet lady has smoke damage in her home from a fire. While Tonya was on site last week, she had the opportunity to go above and beyond for this woman who was unable to drive her car but needed to go to the grocery store. Tonya drove her to the store, helped her shop and unload her groceries. She was so grateful and it made her day.

Thank you Tonya for your heart of gold and genuine care for others. ??

Wednesday is World Kindness Day! What are you going to do this week to brighten someone's day?

SERVPRO Organizes A Food Drive

SERVPRO Of Tri Cities West love to give back to our local community whether it's organizing a local food drive or throwing candy to the kids at the parade. 

We live here too and we take pride in our Tri Cities community! 

Free Emergency Ready Profile

SERVPRO of Tri Cities West puts together Free Emergency Ready Profiles for anyone who requests it. Your recovery process is always faster with an ERP in place before disaster strikes 

SERVPRO's Way To Give Back

SERVPRO of Tri Cities West loves to put on free events for the local community. This one we had Santa come and the local children loved sitting on his lap and telling him their wish list. They also enjoyed the hot cocoa and warm cookies. 

SERVPRO With Kennewick Fire Department

What a great experience spending the day with the Kennewick Fire Department Station #5! At SERVPRO of Tri Cities West, our techs always go in after the fact to clean up the fires and medical scenes, but SERVPRO was able to go on calls with them and even helped them train by playing the 'damsel in distress' on a building and being rescued with the ladder truck. An amazing and group of men and women! So much strength, dedication and courage! Thank you for all you do!

Emergency Car Kit Giveaway

With all the winter storms, icy roads, and cold temperatures, SERVPRO of Tri Cities West wanted to give back to their community.

Camerin Smith (no relation) of Tri-Cities won the giveaway!!

Congratulations Camerin!!

Annual Rodeo Bowl for JA

TEAM SERVPRO participated in the Junior Achievements Annual Rodeo Bowl. We had so much fun and we are happy to support our local area youth!

To learn more about Junior Achievement click here 

Owners; Dave & Diana Smith

Proud owners Dave & Diana the day of their Ribbon Cutting.

Dave and Diane are strong community leaders with a heart of gold and passion for building a strong and well connected community. 

Stop by and meet them!! 

Run For Ribbons

Rob (friend), Diana (owner), Lynne (restore coordinator), Dave (owner) & Kelsey (marketing) after the Run For Ribbons down at Howard Amon park in Richland WA. Dave Smith is a two time cancer survivor!